Web Administrators

Information Technology > Information Support and Services

Projected Growth: Faster than average

Projected Job Openings

Considerable Preparation Needed

Job Description

Your job is to Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.

Common job titles of Web Administrators include:

Experience and Education

A considerable amount of work-related skill, knowledge, or experience is needed for this occupation. For example, a person in this occupation must complete four years of college and work for several years in industry to be considered qualified.

  • 55% said they needed a Bachelor's Degree.

  • 15% said they needed a Some College Courses.

Tasks & Responsibilities

Essential Tasks

    Correct testing-identified problems, or recommend actions for their resolution.

    Review or update Web page content or links in a timely manner, using appropriate tools.

    Determine sources of Web page or server problems, and take action to correct such problems.

    Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.

    Back up or modify applications and related data to provide for disaster recovery.

    Administer internet or intranet infrastructure, including Web, file, and mail servers.

Regular Tasks

    Develop testing routines and procedures.

    Set up or maintain monitoring tools on Web servers or Web sites.

    Perform user testing or usage analyses to determine Web sites' effectiveness or usability.

    Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.

    Track, compile, and analyze Web site usage data.

    Identify or address interoperability requirements.

    Develop Web site performance metrics.

    Gather, analyze, or document user feedback to locate or resolve sources of problems.

    Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.

    Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.

    Implement updates, upgrades, and patches in a timely manner to limit loss of service.

    Collaborate with development teams to discuss, analyze, or resolve usability issues.

Occasional Tasks

    Test new software packages for use in Web operations or other applications.

    Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.

    Check and analyze operating system or application log files regularly to verify proper system performance.

    Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

    Develop or document style guidelines for Web site content.

    Evaluate or recommend server hardware or software.

    Provide training or technical assistance in Web site implementation or use.

    Develop or implement procedures for ongoing Web site revision.

    Document application and Web site changes or change procedures.

    Inform Web site users of problems, problem resolutions, or application changes and updates.

    Recommend Web site improvements, and develop budgets to support recommendations.

    Identify, standardize, and communicate levels of access and security.

    Document installation or configuration procedures to allow maintenance and repetition.

    Identify or document backup or recovery plans.

    Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.

    Test backup or recovery plans regularly and resolve any problems.

    Implement Web site security measures, such as firewalls or message encryption.

What Tools and Technologies do Web Administrators use?


Web servers

Personal computers

Laptop computers

Desktop computers

Computer data input scanners


Adobe Systems Adobe Acrobat

Adobe Systems Adobe Illustrator

Adobe Systems Adobe InDesign

Adobe Systems Adobe Photoshop


Apache Ant

Apache HTTP Server

All Technologies

Apache Struts

Apache Tomcat

Cascading Style Sheets CSS



Extensible markup language XML

Google AdWords

Google Analytics

Hypertext markup language HTML

IBM WebSphere




Microsoft .NET Framework

Microsoft Access

Microsoft Active Server Pages ASP

Microsoft Excel

Microsoft Project

Microsoft SQL Server

Microsoft Visio

Microsoft Visual Basic Scripting Edition VBScript

Microsoft Visual Studio

Microsoft Windows

Microsoft Word


Oracle Business Intelligence Enterprise Edition

Oracle Fusion Applications

Oracle JavaServer Pages JSP

Oracle JDBC

Oracle Primavera Enterprise Project Portfolio Management

Oracle Solaris

Oracle WebLogic Server

PHP: Hypertext Preprocessor


Practical extraction and reporting language Perl


Red Hat Enterprise Linux

Red Hat WildFly


Shell script

Structured query language SQL


Adobe Systems Adobe ActionScript

Adobe Systems Adobe Cold Fusion

Adobe Systems Adobe Director

Adobe Systems Adobe Dreamweaver

Adobe Systems Adobe Fireworks

Adobe Systems Adobe Flash

Adobe Systems Adobe Flash Player

Adobe Systems Adobe FreeHand

Adobe Systems Adobe Macromedia HomeSite

Adobe Systems Adobe PageMaker

Adobe Systems Adobe Shockwave Player

Apache Webserver

Apple Safari

Berkeley Internet Domain Name BIND

CA SiteMinder

Common gateway interface CGI

Corel CorelDraw Graphics Suite

Customer information control system CICS

Dynamic hypertext markup language DHTML

Email software

Embarcadero Delphi

Enterprise JavaBeans

Extensible HyperText Markup Language XHTML

Extensible stylesheet language XSL

Firewall software

Hewlett Packard HP-UX


Juniper Networks NetScreen-Security Manager


Microsoft Active Directory

Microsoft ActiveX

Microsoft DNS Server

Microsoft Exchange

Microsoft Front Page

Microsoft Internet Explorer

Microsoft Internet Information Service IIS

Microsoft Office SharePoint Server MOSS

Microsoft Power Point

Microsoft Virtual Server

Mozilla Firefox

OpenText Livelink ECM

Oracle Application Server

Router software

Salesforce Marketing Cloud

Sony Sound Forge

Sorenson Media Sorenson Squeeze


Storage area network SAN software

Sun Microsystems Java Servlet API

Switch software

Tool command language Tcl

Vignette Content Management

Vignette Portal

VMWare ESX Server

WebTrends Analytics

What Skills Do Web Administrators Need to Have?


Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.


Communicating effectively in writing as appropriate for the needs of the audience.


Talking to others to convey information effectively.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.


Writing computer programs for various purposes.

Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.


Adjusting actions in relation to others' actions.


Teaching others how to do something.

Time Management

Managing one's own time and the time of others.


Cognitive Abilities › Verbal Abilities › Oral Comprehension

Listen to and understand information and ideas presented through spoken words and sentences.

Cognitive Abilities › Verbal Abilities › Written Comprehension

Read and understand information and ideas presented in writing.

Cognitive Abilities › Verbal Abilities › Oral Expression

Communicate information and ideas in speaking so others will understand.

Cognitive Abilities › Idea Generation and Reasoning Abilities › Problem Sensitivity

Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Cognitive Abilities › Idea Generation and Reasoning Abilities › Deductive Reasoning

Apply general rules to specific problems to produce answers that make sense.

Everything Web Administrators Should Know…


Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Communications and Media

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Engineering and Technology

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.


Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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