Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Understanding written sentences and paragraphs in work related documents.
Talking to others to convey information effectively.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Communicating effectively in writing as appropriate for the needs of the audience.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Teaching others how to do something.
Actively looking for ways to help people.
Adjusting actions in relation to others' actions.
Managing one's own time and the time of others.
Persuading others to change their minds or behavior.
Bringing others together and trying to reconcile differences.
Analyzing needs and product requirements to create a design.
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.