Projected Growth: Decline
Projected Job Openings
Some Preparation Needed
Your job is to Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Common job titles of Retail Salespersons include:
Experience and Education
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
63.45% said they needed a High School Diploma.
19.32% said they needed a Less than a High School Diploma.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Prepare merchandise for purchase or rental.
Maintain records related to sales.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Greet customers and ascertain what each customer wants or needs.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Ticket, arrange, and display merchandise to promote sales.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Clean shelves, counters, and tables.
Demonstrate use or operation of merchandise.
Inventory stock and requisition new stock.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Exchange merchandise for customers and accept returns.
Help customers try on or fit merchandise.
Bag or package purchases and wrap gifts.
Prepare sales slips or sales contracts.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate and quote trade-in allowances.
Rent merchandise to customers.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Place special orders or call other stores to find desired items.
Estimate cost of repair or alteration of merchandise.
Telecheck processing terminals
Point of sale POS computer terminals
Personal computersAll Tools
Magnetic card readers
Electronic funds transfer EFT terminals
Credit card processing machines
Computerized cash registers
Adjustable widemouth pliers
Adobe Systems Adobe Acrobat
Adobe Systems Adobe Creative Cloud
Adobe Systems Adobe Illustrator
Adobe Systems Adobe InDesign
Adobe Systems Adobe Photoshop
Autodesk AutoCADAll Technologies
Data entry software
Adobe Systems Adobe Fireworks
Advanced Retail Management Systems Retail Pro
American Precision Instruments Regit
ASI Point of Sale
Attitude POS itive AccuPOS Retail
Bibase 4POS Retail
CAP Automation SellWise
EZ Software Solutions
Gift registry software
Handheld computer device software
Infocorp Computer Solutions $mart System
Internet browser software
iQmetrix RQ4 Retail Management System
Logisoft Positive Pos System
ManageMore Cellular Manager
Master Merchant Systems Music Store
Millennium Software Atrex
Plexis Software Plexis POS
Point of sale POS bookstore software
Point of sale POS parts and services software
Point of sale POS software
System3 POS software
The General Store
The Retail Solution
TokenWorks Magnetic Card Reader
True North Computer Retail Plus
VeriFone PC Charge Pro
Visual Retail Plus
Persuading others to change their minds or behavior.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Actively looking for ways to help people.
Being aware of others' reactions and understanding why they react as they do.
Bringing others together and trying to reconcile differences.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understanding written sentences and paragraphs in work related documents.
Communicating effectively in writing as appropriate for the needs of the audience.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Adjusting actions in relation to others' actions.
Managing one's own time and the time of others.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.