Retail Salespersons

Marketing, Sales, and Service > Professional Sales

Projected Growth: Decline

Projected Job Openings

Some Preparation Needed

Job Description

Your job is to Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Common job titles of Retail Salespersons include:

Experience and Education

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

  • 63.45% said they needed a High School Diploma.

  • 19.32% said they needed a Less than a High School Diploma.


    Describe merchandise and explain use, operation, and care of merchandise to customers.

    Prepare merchandise for purchase or rental.

    Maintain records related to sales.

    Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

    Greet customers and ascertain what each customer wants or needs.

    Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

    Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

    Answer questions regarding the store and its merchandise.

    Ticket, arrange, and display merchandise to promote sales.

    Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

    Clean shelves, counters, and tables.

    Demonstrate use or operation of merchandise.

    Inventory stock and requisition new stock.

    Compute sales prices, total purchases, and receive and process cash or credit payment.

    Exchange merchandise for customers and accept returns.

    Help customers try on or fit merchandise.

    Bag or package purchases and wrap gifts.

    Prepare sales slips or sales contracts.

    Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

    Estimate and quote trade-in allowances.

    Rent merchandise to customers.

    Estimate quantity and cost of merchandise required, such as paint or floor covering.

    Place special orders or call other stores to find desired items.

    Estimate cost of repair or alteration of merchandise.


Telecheck processing terminals

Tape measures

Sewing machines


Price guns

Point of sale POS computer terminals

Personal computers

All Tools

Magnetic card readers

Lottery machines


Handheld calculators


Gas consoles

Electronic funds transfer EFT terminals

Desktop computers

Credit card processing machines

Computerized cash registers

Clothing steamers

Clothing irons

Cash registers

Barcode scanners

Adjustable wrenches

Adjustable widemouth pliers


Adobe Systems Adobe Acrobat

Adobe Systems Adobe Creative Cloud

Adobe Systems Adobe Illustrator

Adobe Systems Adobe InDesign

Adobe Systems Adobe Photoshop

Apple macOS

Autodesk AutoCAD

All Technologies

Data entry software

Eclipse IDE


Google Docs

Intuit QuickBooks


Microsoft Dynamics

Microsoft SharePoint

Salesforce software

SmugMug Flickr

Adobe Systems Adobe Fireworks

Advanced Retail Management Systems Retail Pro

American Precision Instruments Regit

ASI Point of Sale

Attitude POS itive AccuPOS Retail

Bibase 4POS Retail

CAP Automation SellWise


CompuTant CounterPoint



Exact Software

EZ Software Solutions

FileMaker Pro

Gift registry software

Handheld computer device software

Infocorp Computer Solutions $mart System

Infocorp Softwear/POS

Internet browser software

iQmetrix RQ4 Retail Management System

LOB RetailPoint

Logisoft Positive Pos System

ManageMore Cellular Manager

Master Merchant Systems Music Store


Millennium Software Atrex

Plexis Software Plexis POS

Point of sale POS bookstore software

Point of sale POS parts and services software

Point of sale POS software

RiscStation POSSum

Sage DacEasy

SBS Keystroke

Semicron Systems

Softpedia ShopInvo

System3 POS software

The General Store

The Retail Solution

TokenWorks Magnetic Card Reader

True North Computer Retail Plus

VeriFone PC Charge Pro


Visual Retail Plus

WinMan SureSell



Persuading others to change their minds or behavior.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


Talking to others to convey information effectively.

Service Orientation

Actively looking for ways to help people.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.


Bringing others together and trying to reconcile differences.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.


Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.


Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


Adjusting actions in relation to others' actions.

Time Management

Managing one's own time and the time of others.


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Occupation Sections


Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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