Quality Control Systems Managers

Business Management & Administration > Operations Management

Projected Growth: Little or no change

13800+
Projected Job Openings

Considerable Preparation Needed

Job Description

Your job is to Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Common job titles of Quality Control Systems Managers include:
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Experience and Education

A considerable amount of work-related skill, knowledge, or experience is needed for this occupation. For example, a person in this occupation must complete four years of college and work for several years in industry to be considered qualified.

  • 73.33% said they needed a Bachelor's Degree.

  • 10.99% said they needed a Master's Degree.

Tasks

    Document testing procedures, methodologies, or criteria.

    Monitor performance of quality control systems to ensure effectiveness and efficiency.

    Analyze quality control test results and provide feedback and interpretation to production management or staff.

    Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.

    Direct the tracking of defects, test results, or other regularly reported quality control data.

    Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.

    Collect and analyze production samples to evaluate quality.

    Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

    Confer with marketing and sales departments to define client requirements and expectations.

    Create and implement inspection and testing criteria or procedures.

    Instruct staff in quality control and analytical procedures.

    Identify quality problems or areas for improvement and recommend solutions.

    Monitor development of new products to help identify possible problems for mass production.

    Participate in the development of product specifications.

    Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

    Review quality documentation necessary for regulatory submissions and inspections.

    Evaluate new testing and sampling methodologies or technologies to determine usefulness.

    Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.

    Direct product testing activities throughout production cycles.

    Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.

    Review and update standard operating procedures or quality assurance manuals.

    Coordinate the selection and implementation of quality control equipment, such as inspection gauges.

    Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.

    Audit and inspect subcontractor facilities including external laboratories.

    Generate and maintain quality control operating budgets.

    Review and approve quality plans submitted by contractors.

    Stop production if serious product defects are present.

Tools

Titrators

pH analyzers

Personal computers

Liquid chromatography equipment

Laptop computers

Laboratory moisture balances

Laboratory extraction equipment

All Tools

Laboratory benchtop centrifuges

Laboratory analytical balances

Infrared spectroscopic equipment

Handheld data collectors

Gas chromatography equipment

Fourier transfer infrared FTIR spectrometers

Electrophoresis equipment

Computer inkjet printers

Cellular assay equipment

Automated microplate ELISA readers

Automated diluters

Technologies

Adobe Systems Adobe Acrobat

Atlassian JIRA

Data entry software

Extensible markup language XML

Linux

Microsoft SQL Server

Minitab

All Technologies

Selenium

Abbot Informatics STARLIMS

ASI DATAMYTE GageMetrics

ASI DATAMYTE QDA

ASIDATAMYTE DataMetrics

CAMA Software Quality Collaboration By Design QCBD

CEBOS MQ1 software

Computing Solutions LabSoft LIMS

Core Informatics Laboratory Information Management System LIMS

EtQ Reliance

Harrington Group caWeb

Harrington Group HQMS

Hewlett Packard LoadRunner

Illumina Laboratory Information Management System LIMS

Infinity QS ProFicient

Lablite Laboratory Information Management Systems LIMS

Laboratory Automated Quality Control Systems LAQC

Labvantage Solutions LIMS

MasterControl software

Pearson Education PHStat2

PQ Systems CHARTrunner Lean

PQ Systems GAGEpack

PQ Systems MEASUREspy

PQ Systems SQCpack

Promium Element DataSystem LIMS

Quality Systems International WinLIMS

Sparta Systems TrackWise

Statgraphics

Systat Software Lisa.lims

Thermo Fisher Scientific Laboratory Information Management Systems LIMS

Vivaldi Software Vivaldi Quality Management

Skills

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Speaking

Talking to others to convey information effectively.

Mathematics

Using mathematics to solve problems.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Coordination

Adjusting actions in relation to others' actions.

Persuasion

Persuading others to change their minds or behavior.

Negotiation

Bringing others together and trying to reconcile differences.

Instructing

Teaching others how to do something.

Operation Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Troubleshooting

Determining causes of operating errors and deciding what to do about it.

Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management

Managing one's own time and the time of others.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Abilities

Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Cognitive Abilities › Idea Generation and Reasoning Abilities › Problem Sensitivity

Read and understand information and ideas presented in writing.

Cognitive Abilities › Verbal Abilities › Written Comprehension

Communicate information and ideas in speaking so others will understand.

Cognitive Abilities › Verbal Abilities › Oral Expression

Listen to and understand information and ideas presented through spoken words and sentences.

Cognitive Abilities › Verbal Abilities › Oral Comprehension

See details at close range (within a few feet of the observer).

Sensory Abilities › Visual Abilities › Near Vision

Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Cognitive Abilities › Idea Generation and Reasoning Abilities › Inductive Reasoning

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Occupation Sections

Knowledge

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Chemistry

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Personnel and Human Resources

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Production and Processing

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Biology

Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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