Postmasters and Mail Superintendents

Government & Public Administration > Public Management and Administration

Projected Growth: Decline

500+
Projected Job Openings

Some Preparation Needed

Job Description

Your job is to Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Common job titles of Postmasters and Mail Superintendents include:
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Experience and Education

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

  • 62.1% said they needed a High School Diploma.

  • 13.44% said they needed a Bachelor's Degree.

Tasks

    Monitor employees' work schedules and attendance for payroll purposes.

    Prepare employee work schedules.

    Organize and supervise activities, such as the processing of incoming and outgoing mail.

    Resolve customer complaints.

    Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.

    Prepare and submit detailed and summary reports of post office activities to designated supervisors.

    Inform the public of available services, and of postal laws and regulations.

    Issue and cash money orders.

    Collect rents for post office boxes.

    Negotiate labor disputes.

    Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.

    Select and train postmasters and managers of associate postal units.

    Hire and train employees, and evaluate their performance.

Tools

Warning flares

Video monitoring systems

Time clocks

Tablet computers

Security alarm systems

Postage validation imprinters

Postage meters

All Tools

Postage canceling machines

Point of sale POS computer terminals

Personal computers

Multiline telephone systems

Measuring tapes

Mail sorting equipment

Mail delivery trucks

Electronic cash registers

Digital postal scales

Date stamps

Credit card machines

Computer laser printers

Computer data input scanners

Barcode scanners

Technologies

Data entry software

Collection Point Management System CPMS

eBuy

Email software

Facility database software

Payroll software

Personnel management software

All Technologies

Personnel scheduling software

Point of sale POS software

Postal boundary mapping software

Postal tracking software

Vehicle management software

Web Box Activity Tracing System WebBATS

Skills

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Coordination

Adjusting actions in relation to others' actions.

Time Management

Managing one's own time and the time of others.

Speaking

Talking to others to convey information effectively.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Negotiation

Bringing others together and trying to reconcile differences.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Service Orientation

Actively looking for ways to help people.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Persuasion

Persuading others to change their minds or behavior.

Instructing

Teaching others how to do something.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Abilities

Communicate information and ideas in speaking so others will understand.

Cognitive Abilities › Verbal Abilities › Oral Expression

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Occupation Sections

Knowledge

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Production and Processing

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Personnel and Human Resources

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Clerical

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Transportation

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Psychology

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Economics and Accounting

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

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