Medical Secretaries

Health Science > Health Informatics

Projected Growth: Much faster than average

Projected Job Openings

Medium Preparation Needed

Job Description

Your job is to Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Common job titles of Medical Secretaries include:

Experience and Education

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

  • 41.32% said they needed a Some College Courses.

  • 37.01% said they needed a High School Diploma.


    Answer telephones and direct calls to appropriate staff.

    Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

    Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

    Receive and route messages or documents, such as laboratory results, to appropriate staff.

    Maintain medical records, technical library, or correspondence files.

    Transmit correspondence or medical records by mail, e-mail, or fax.

    Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

    Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

    Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

    Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

    Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

    Complete insurance or other claim forms.

    Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

    Arrange hospital admissions for patients.

    Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

    Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.




Photocopying equipment

Personal computers

Notebook computers

Multi-line telephone systems

Laser printers

All Tools

Laser facsimile machines

Laptop computers

Hospital intercom equipment


Desktop computers

Credit card processing machines


Healthcare common procedure coding system HCPCS

Intuit QuickBooks

MEDITECH software

Accounts payable software

Accounts receivable software

Addressing software

Allscripts Payerpath

All Technologies

Allscripts Professional PM

Amazing Charts

Billing software

Corel WordPerfect


dBASE Plus

Electronic health record EHR software

eMDs Medisoft

Henry Schein Dentrix


IDX Groupcast

Intuit QuickBooks Point of Sale

McKesson Lytec


Medical procedure coding software

MEDITECH Medical and Practice Management MPM Suite

Microsys MicroMD

NaviMedix NaviNet

Patterson Dental Supply Patterson EagleSoft

PracticeWorks Systems Kodak WINOMS CS

Scheduling software

Spreadsheet software

Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP



Talking to others to convey information effectively.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation

Actively looking for ways to help people.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.


Communicating effectively in writing as appropriate for the needs of the audience.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.


Adjusting actions in relation to others' actions.

Time Management

Managing one's own time and the time of others.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


Listen to and understand information and ideas presented through spoken words and sentences.

Cognitive Abilities › Verbal Abilities › Oral Comprehension

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