Understanding written sentences and paragraphs in work related documents.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Adjusting actions in relation to others' actions.
Bringing others together and trying to reconcile differences.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Managing one's own time and the time of others.
Communicating effectively in writing as appropriate for the needs of the audience.
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Persuading others to change their minds or behavior.
Being aware of others' reactions and understanding why they react as they do.
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Using mathematics to solve problems.
Actively looking for ways to help people.
Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Teaching others how to do something.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.