License Clerks

Government & Public Administration > Public Management and Administration

Projected Growth: Average

14900+
Projected Job Openings

Some Preparation Needed

Job Description

Your job is to Issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.

Common job titles of License Clerks include:
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Experience and Education

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

  • 55.08% said they needed a High School Diploma.

  • 15.17% said they needed a Some College Courses.

Tasks

    Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.

    Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents.

    Update operational records or licensing information, using computer terminals.

    Collect prescribed fees for licenses.

    Code information on license applications for entry into computers.

    Perform record checks on past or current licensees, as required by investigations.

    Operate specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.

    Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.

    Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.

    Maintain records of applications made or licensing fees collected.

    Inform customers by mail or telephone of additional steps they need to take to obtain licenses.

    Verify the authenticity of documents, such as foreign identification or immigration documents.

    Stock counters with adequate supplies of forms, film, licenses, or other required materials.

    Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms.

    Respond to correspondence from insurance companies regarding the licensure of agents, brokers, or adjusters.

    Conduct and score oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores.

    Assemble photographs with printed license information to produce completed documents.

    Prepare bank deposits and take deposits to banks.

    Prepare lists of overdue accounts, license suspensions, or issuances.

    Mail driver's licenses to out-of-county or out-of-state applicants.

    Train other workers or coordinate their work, as necessary.

Tools

Vision testing machines

Printing calculators

Personal computers

Mobile radios

License photo printers

Laser facsimile machines

Electric typewriters

All Tools

Document shredders

Document mailing equipment

Digital still cameras

Dictating equipment

Credit card processing machines

Copy machines

Computer touch screens

Computer laser printers

Computer data input scanners

Cash drawers

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Coordination

Adjusting actions in relation to others' actions.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management

Managing one's own time and the time of others.

Abilities

No abilities found
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Occupation Sections

Knowledge

Clerical

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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