Administrative Services Managers

Business Management & Administration > Operations Management

Projected Growth: Faster than average

28100+
Projected Job Openings

Medium Preparation Needed

Job Description

Your job is to Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

Common job titles of Administrative Services Managers include:
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Experience and Education

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

  • 33.56% said they needed a High School Diploma.

  • 24.28% said they needed a Bachelor's Degree.

Tasks

    Set goals and deadlines for the department.

    Prepare and review operational reports and schedules to ensure accuracy and efficiency.

    Monitor the facility to ensure that it remains safe, secure, and well-maintained.

    Acquire, distribute and store supplies.

    Plan, administer, and control budgets for contracts, equipment, and supplies.

    Direct or coordinate the supportive services department of a business, agency, or organization.

    Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.

    Dispose of, or oversee the disposal of, surplus or unclaimed property.

    Conduct classes to teach procedures to staff.

    Participate in architectural and engineering planning and design, including space and installation management.

    Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

    Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

    Manage leasing of facility space.

    Hire and terminate clerical and administrative personnel.

Tools

Tablet computers

Scanners

Photocopying equipment

Personal digital assistants PDA

Personal computers

Notebook computers

Multi-line telephone systems

All Tools

Mobile phones

Laser facsimile machines

Laptop computers

Desktop computers

10-key calculators

Technologies

ADP Workforce Now

Atlassian JIRA

IBM SPSS Statistics

LinkedIn

Microsoft Dynamics GP

Oracle PeopleSoft Financials

Sage MAS 200 ERP

All Technologies

SAP Business Objects

Supervisory control and data acquisition SCADA software

ADP Enterprise HRMS

Delphi Technology

IBM Power Systems software

LexisNexis

Medical procedure coding software

Microsoft Windows XP

Novell GroupWise

PracticeWorks Systems Kodak WINOMS CS

Sage 300 Construction and Real Estate

SAP BusinessObjects Crystal Reports

Skills

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Time Management

Managing one's own time and the time of others.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Speaking

Talking to others to convey information effectively.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Coordination

Adjusting actions in relation to others' actions.

Persuasion

Persuading others to change their minds or behavior.

Negotiation

Bringing others together and trying to reconcile differences.

Instructing

Teaching others how to do something.

Service Orientation

Actively looking for ways to help people.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Abilities

Listen to and understand information and ideas presented through spoken words and sentences.

Cognitive Abilities › Verbal Abilities › Oral Comprehension

Read and understand information and ideas presented in writing.

Cognitive Abilities › Verbal Abilities › Written Comprehension

Communicate information and ideas in speaking so others will understand.

Cognitive Abilities › Verbal Abilities › Oral Expression

Communicate information and ideas in writing so others will understand.

Cognitive Abilities › Verbal Abilities › Written Expression

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Occupation Sections

Knowledge

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Personnel and Human Resources

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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